Instructions for issuing personal access permission

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Responsible Institution

Port Operational Coordination Directorate

Online Instances

Log in to the platform

Registration on the Online Applications portal

Registration on the Online Applications portal

• Access the “Online Requests” service

• Request registration in the system as PRIVATE or COMPANY

• Proceed with registration by following the guided procedure

NB: Before confirming registration, check the correctness of the data provided: pay attention to the different use of uppercase and lowercase letters and remember the username chosen.

 Once your registration request is confirmed, you will receive two emails:

• with the first you will be provided with a clickable link to confirm the registration request;

• with the second you will be provided with a temporary password and a clickable link to start filling out the application.

Compilation and submission of the application

  • Click on “Access Online Instances” and log in with the credentials obtained
  • Follow the application compilation wizard (fields marked with “*” are mandatory)
  • At any time, to save the data and/or attachments inserted, use the “SAVE IN DRAFT” button
  • Then go to the “PERMISSIONS” tab and attach for each person (in .pdf and/or .jpg format):

– Passport size photograph (.jpeg only), for photo requirements click here

– Copy of identity document

– Copy of the tax code

Exclusively for non-EU citizens: valid residence permit;

Once you have completed entering the data and attachments, use the “ENTER” button

Once the procedure has been completed, the application must be printed, signed and affixed no. 1 tax stamp €16.00.

If the application requires corrections or additions on your part, you will receive an email with instructions for the changes you will need to make. However, if the application has been filled out correctly, you will receive an email with the collection appointment.

You will therefore have to show up at the indicated time with the stamped and signed paper application at the undersigned Permits Office (Santa Marta Fabbricato 12 – 30123 Venice) or, without the need for a new appointment, on Tuesdays and Thursdays from 9:00 to 12:00 .

Terms of payment

  1. Payment can be made through the regional MyPay portal of the PagoPA platform. (mandatory from 28 February 2021).

By selecting the “electronic payment” method from the drop-down menu, you will be directed to the MyPay payment portal of the Veneto Region, with the “Proceed with online payment” task confirming the amount and reason for the payment.

Once payment has been made, return with the “return to the North Adriatic Sea Port Authority” task to send the request where you can verify the payment and the payment identifier.

  1. If it is not possible to make an electronic payment, the payment can be made in cash when collecting the permits by presenting a copy of the application at the cash office of the Institution during the opening hours to the public.

Feedback from the Authority

All communications from the Port System Authority take place via email, so before calling, check your inbox (also the spam or junk mail box, where messages sometimes end up). For technical problems contact the Help Desk on 041 5334195.
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